Email support@voyj.app — we’re here to help with accounts, billing, and product questions.
1. Contact support
Voyj Workbench support is available for account access, product questions, billing queries, and technical issues.
Email support@voyj.app and include:
- your name and the email address associated with your account;
- your organisation name, if applicable;
- a description of the issue and the steps that led to it;
- screenshots or error messages, with personal information removed where possible; and
- the browser, device, and approximate time of the issue for technical problems.
We will respond as soon as reasonably practicable. We do not currently publish a guaranteed support-response time or service-level agreement unless one has been agreed in writing.
2. Account access
If you cannot sign in, first use the password-recovery option on the sign-in page. If you still need help, contact support@voyj.app. Do not send passwords, authentication codes, or access tokens by email.
Organisation users should contact their organisation administrator first for role, access, or membership changes.
3. Privacy and security
For privacy and security matters, please use the dedicated channels below:
- For access, correction, deletion, or other privacy requests, see Data Deletion and Privacy Requests or email privacy@voyj.app.
- To report a security vulnerability, see Security at Voyj or email security@voyj.app.
4. Legal information
Have a question? Back to voyj.app